This requirement is important if Sage support services need, upon your request, to connect on your system to perform troubleshooting.
A remote connection requires a Virtual Private Network (VPN) connection through an internet connection.
The VPN connection can be established by using any of the standard VPN applications available like Microsoft VPN Client, Cisco, Juniper or others.
To facilitate establishing the remote connection to your site, you should provide Sage support with all information regarding installation and configuration (VPN software vendor and version, list of TCP/UDP ports #, public IP address of VPN server, credentials) for your VPN access.
A remote connection requires a Virtual Private Network (VPN) connection through an internet connection.
The VPN connection can be established by using any of the standard VPN applications available like Microsoft VPN Client, Cisco, Juniper or others.
To facilitate establishing the remote connection to your site, you should provide Sage support with all information regarding installation and configuration (VPN software vendor and version, list of TCP/UDP ports #, public IP address of VPN server, credentials) for your VPN access.
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Sage X3 and Sage Software are trademarks of Sage Software, Inc. Microsoft SQL Server, Microsoft SQL Enterprise Manager and SQL Server Management Studio are registered trademarks of Microsoft Corporation. Oracle is is a registered trademark or Oracle Corporation. All other product names used here are trademarks or registered trademarks of their respective owners.
Sage X3 and Sage Software are trademarks of Sage Software, Inc. Microsoft SQL Server, Microsoft SQL Enterprise Manager and SQL Server Management Studio are registered trademarks of Microsoft Corporation. Oracle is is a registered trademark or Oracle Corporation. All other product names used here are trademarks or registered trademarks of their respective owners.
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